To leverage our understanding of our DISC assessment profile, we can apply our profile features to different aspects of life and leadership. A podcast by Manager Tools by Michael Auzenne and Mark Horstman provides an extended treatment of how leaders with a High D profile process email. You are free to listen to this 30-minute podcast (click here). Here are some notes if you don’t have time to listen to the podcast.
Email and the High D
We know that different DISC profiles process life and leadership differently. When it comes to email, here is a short list stereotypes and how they process email.
- High D: Short and to the point. They love one-word emails.
- High I: Let me tell you a story! Long, fun, and personable.
- High S: Straight-forward
- High C: Carefully crafted
Here are details on Email and the High D:
- Communication doesn’t have to be perfect
- They like email because then you don’t have to talk to people
- Email can be efficient.
- Bottom line up front
- Make needed actions CLEAR
- Don’t use the scroll bar on your email. It should fit in the window and not longer
- No emoticons (smiley faces). They are unprofessional. Emoticons are for …
- Not angry, just direct
- They will often not read long emails and/or attachments
- You don’t have to wait for a meeting
- Salutations: Who needs them. They know who the email is to.
- Common: Do xyz and report back
- Lots of words are a waste of time
- High Cs think that High D emails are incomplete
- High Is think that High D emails are stark, uncaring, or that the person is angry
- NOTE: Some of the above comments may be simplistic and/or exaggerated
Suggestions
We communicate better when we connect with people in keeping with their work preferences as revealed in their DISC profile. If you are engaging a High D, be direct like they are. If you are interacting with a High I, be personable like they are. When you take this into account, your teamwork will improve.
Appendix
Here is an example of two High Ds dealing with each other:
-Lunch?
+Sure
-When/where?
+Chipotle, Tuesday 24th, 11:30am

